Exporting your orders, customers and products

Your data is yours. Every export is a CSV file that opens in Excel, Numbers or Google Sheets, and you can download them whenever you like. It's worth doing before you close your store, because you can't once it's closed.

Orders

On the Orders page, press Export CSV. It exports every order that matches the filters you have set, not only the page you are looking at, so set a date range or status first if you only want some. The columns are Order, Date, Status, Payment method, Payment status, Customer, Phone, Items, Subtotal, Shipping and Total.

Customers

On the Customers page, press Export CSV. It exports everyone, or everyone matching your search. The columns are Name, Phone, Email, Type (account or guest), Marketing consent, Orders, Total spent, Last order and Joined.

To download everything held about one customer, including their addresses and orders, open the customer and press Export data under Data and privacy. That one is a JSON file rather than a CSV, which is what you'd send someone who has asked for their data. See Your customers.

Products

On the Products page, press Export. You get every product as a CSV, one row per variant, with prices, stock, barcodes, options and search details. It's in exactly the format Import reads, so you can edit it and import the changes as new products. Gift cards aren't included.

Your email list

Under Discounts → Marketing, press Export list. It contains only people who are opted in today. People who have unsubscribed are never included.

Reports

• On Reports, press Export CSV to download the Top products table: product, units sold and revenue.
• On the Daily summary (Z-report), press Export CSV to download that day's takings, one line per row, ready for your accounts.