AI tools: Write for me and Ask Comrc

Comrc has a few AI tools to save you time. They draft and suggest, and you stay in charge. Prices, publishing a product, emails to your customers and refunds are always left to you.

Write for me

Write for me drafts text in your store's own tone. Look for the Write for me button next to:

• a product's description,
• a product's SEO title and description,
• the text of your About page.

It uses the product's name, category and options (or your categories and products, for the About page). Save a new product first so it has something to work from. You get a suggestion, marked as not saved. Press Use this to put it in the field, or ask for another, a shorter one or a warmer one. Your old text is kept, so you can press Put it back. Nothing is saved until you save the product or page yourself, and you should always check the details before you do.

Ask Comrc

Ask Comrc is in the top bar of the console. Ask it about your store, such as how sales were this week, what sold best last month, which products are low on stock or what you charge for delivery. It answers from your own store's data and says where each figure came from.

• If you ask it to change something, it shows a card describing the change and waits. Nothing happens until you press Make this change. It can suggest a free delivery threshold, a stock adjustment or a new discount code (created switched off). Anything it does can be undone from the card.
• It never refunds an order, publishes a product or emails a customer for you.
• Only owners and managers can ask it to make changes.
• A new conversation uses one of your monthly AI uses. Follow-up questions are free while the conversation stays open, which is up to 30 messages or 24 hours since your last message. After that, your next question starts a new conversation.
• Conversations are kept for 90 days, and only you can see yours.

Settings → AI

Open Settings, then AI, to see what AI is doing for your store and to control it. Everyone on the team can see it. Only owners and managers can change it.

• This month — meters showing how much of your monthly allowance you have used, and when it resets.
• Pause all AI — one switch that stops automatic changes, Write for me and Ask Comrc. Your store and anything AI already wrote carry on as normal.
• Tone of voice — how Write for me sounds. Write it yourself, or have Comrc read it from your product descriptions (it needs descriptions on at least three products).
• Applies automatically — three switches: SEO titles and descriptions, photo alt text, and product tags. When on, Comrc fills these in for you when a product is added, renamed or given a photo. It only fills in gaps and never replaces text you wrote.
• AI activity — every change AI made, newest first, with who or what made it.

Undoing a change

Each change in the AI activity list has an Undo button. You can undo a change for 30 days, unless someone has edited that field since.

Your monthly allowances

Each plan includes three allowances. They reset every month, and anything you don't use doesn't roll over.

• Writes — Write for me suggestions: 100 on Flex, 300 on Start or Direct, 1,000 on Grow or Operations, and 3,000 on App, Multi-store, Complete and Multi-site.
• Automatic changes — automatic SEO text, tags and alt text, one run per product: 300 on Flex, 1,000 on Start or Direct, 3,000 on Grow or Operations, and 10,000 on the top plans.
• Imports and conversations — AI catalog imports from a description or photos, and each Ask Comrc conversation: 3 on Flex, 10 on Start or Direct, 30 on Grow or Operations, and 100 on the top plans.

When you run out of one, only that tool pauses until the date shown. Everything already written stays as it is. See Billing and plans for the plans themselves.